A CURIOUS

PRODUCT DESIGNER

HELLO, I’M ROY CHAN

A CURIOUS

PRODUCT DESIGNER


DESIGN PHILOSOPHY

Designing without storytelling is like building a rocket with no destination—every pixel needs a purpose, every interaction should propel the narrative, and the user should always be the hero of the journey.

CORPAY

WEB APP

A risk management legacy system redesign

Lead Designer / UX Researcher

NEIMAN MARCUS & CAPITALONE

PRODUCT STRATEGY

Breaking silos and building journeys in high fashion brand loyalty

Lead Designer / UX Researcher

CIBC

MOBILE APP

Reducing abandonment in CIBC’s Aventura Rewards

Lead Designer / UX Researcher

CODE HEIN COFFEE CO.

E-COMMERCE BRAND

Designing a coffee brand rooted in passion and Lean UX

Product Designer / Digital Marketing / Branding / Graphic Design

COMPANIES I HAVE SUPPORTED IN THE PAST


ABOUT ME


Hi, I’m Roy, a product designer with extensive experience spanning award-winning agencies, fintech platforms, AR projects, fashion, and loyalty programs. I thrive on merging strategy and creativity to craft seamless, impactful user experiences.

When I’m not immersed in design, you’ll find me sculpting abrasive soundscapes in my music production studio or curating sets for the dancefloor.

Feel free to reach out at cwroy.to@gmail.com!

KUDOS



Veronica Malinski (Chief Growth Officer @ Aerialytic)

“Roy's curiosity and perseverance to deliver the best possible UX/UI design was evident throughout the entire duration of our project. He went above and beyond to ensure every aspect of the project was done properly and ensured the final product was exactly what we asked for. I highly recommend working with Roy.”


Lev Fernandes (UX Manager @ TrustArc)

“As a UX Manager, I have had the pleasure of working closely with Roy Chan, and I can confidently say that he is an invaluable asset to our UX team. Roy's collaborative nature is one of his standout qualities. He consistently works well with cross-functional teams, always ready to share insights, listen to others, and contribute ideas that enhance the user experience.

What truly sets Roy apart is his deep commitment to being user-focused. He takes the time to understand the needs and pain points of our users, and his designs always reflect an empathetic approach. His ability to put himself in the users' shoes ensures that the solutions he delivers are not only functional but intuitive.

Every story starts with a conversation
—let’s begin ours.

Thanks for checking out my work. I’d love to hear about your next project, idea, or even your favourite coffee!

Drop me a line cwroy.to@gmail.com